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Q: Where are your factory and office? When can I visit there?

Our factory is located in Yangjiang which is a well-known city for manufacturing knives and scissors.

We also have a marketing office and showroom in Guangzhou, and we can pick you up to visit us at your convenient time!

Q: What's your advantage?

We are an enterprise with our own factory and marketing office, whitch has passed BSCL, Sedex, Walmart factory audit, and got NSF certificate. Currently the factory has modern and advanced production lines, 150 skilled workers, R&D team with 12 years of rich OEM/ODM experience, QA/QC team, providing reliable quality, competitive price and on-time delivery.

Q: What kinds of knives are you good at ?

We are good at making all kinds of knives, especially in Damascus knife and Forged knife.

Q: What kinds of materials are used for the knife blade and handle?

For knife blades, we have 3CR13, 3CR14, 5CR15MOV, Japan 420J2, German 4116, Japan VG-10, etc. 

For knife handles, we have PP, TPR, ABS, S/S430, Silicone, Pakka wood, Micarta, Rosewood beech wood, Acacia wood, Rubber wood, Bamboo, etc.

Q: How can I get the price?

We usually quote within 24 hours after we get your inquiry ( Except on weekends and holidays). If you are very urgent to get the price, please WhatsApp or call us directly.

Q: Do you provide OEM&ODM service?

Yes, we provide OEM&ODM service, pls contact us for your projects.

Q: Quality assurance and after-sales service commitment

We are proud of our excellent quality of kitchen knife manufacturer. For ensure the customers and consumers' rights, Everwealth kitchen knife manufacturer promise: 

All products offered from our company have 3-year guaranteed for free and maintained all the time.

1. After sale, our service staff will inspect the product usage, guiding the correct method of use, and maintenance of kitchen knife.

2. Our service department will give a reasonable solution within 20 minutes when receive your notice, problem solving solutions in 12 hours, take necessary remedial measures in time; if the furniture can be repaired on site, the repair time of is less than 3 working days; if the kitchen knife needed to be returned to the factory the repair time is generally less than 15 working days, special case shall be subject to the agreed time of the customer; The warranty period for all repairs shall be 3 years, less than 3 years and should be repaired unconditionally.

3. Under normal use, if there is any damage (except for man-made factors) during the warranty period, we will be responsible for free repair or replace the broken parts, all expenses will be bear by us.

4. If there is any broke part caused by human factors, we'll also provide spare parts for you.

5. In case of unrepair due to excessive damage, we will provide spare parts for replacement immediately for ensure your normal office working; At the same time, adopt the fastest solution to ensure the quality of the furniture.

6. During the warranty period, you can call us if necessary, and our professional after-sales service staff will provide timely service.

7. We will provide effective and timely tracking service after the expiration of the warranty period.

Q: How to prove that you are a kitchen knife manufacturer instead of a dealer?

There are two ways to prove we are a manufacturer.


1) The best way is to come and inspect our factory in person.


2) Everwealth kitchen knife company is one of the “online factory tour” in alibaba company, which has been chosen as one of the most excellent factory for “online factory tour”sample, several CCTV cameras have been installed in different corners in our workshop by Alibaba company, production line running livestream in our workshop can be shown at any time.

Q: What is your MOQ?

Generally speaking, our MOQ is 1000 pcs. However, as long as you are a real distributor, we will be happy to provide you with all necessary support. How about you decide the MOQ?

Q: How to make sure all the products I get are qualified?

There are three ways for reference.

1, We will send you a sample before mass production to confirm.

2, You can appoint a third party to do the inspection.

3, All of the production are inspected, especially the kitchen knives, must be passed the dropping-test before delivery to make sure all the products you get are qualified.

Q: What is the sample delivery time?

It really depends on what sample it is. For our regular models it will take about one week to make the sample. For the customized products, we shall discuss.

Q: How can I know that my production will be finished in time?

There are at least three ways to follow up your production rate of progress.

1, We will update the production progress every week to keep you posted.

2, You can appoint the third party to check the progress.

3, You can watch our workshop production line working livestream to get to know your production current progress status. Thus we could also control the risk and lose to the maximum extent if any accident happens.

Q: How to solve the production complaint problem?

We are sorry to hear that. Please keep calm and follow our instructions.

1, Please provide us as much information as you can, including emails, images, videos, etc.

2, We will evaluate the case and figure out the solutions.

3, We will take the full responsibility if it is on us indeed and avoid the same problem happen next time.

Q: What is the lead time for the mass production?

Thank you for your mass order. Our regular models will take about 15 days, if it is a customized production, we shall discuss together.

Q: Will you send me spare parts for the shortage?

I am sorry to hear this! We will send you the spare parts and help you to solve the problems for your satisfaction.

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